Page-Based FAQs > Password Change Page > I am having problems creating a new password

I am having problems creating a new password

Enter and confirm your new password. Update your security question if necessary.

Here are some examples of valid and invalid passwords:

Rosemary1 Valid
Six*Seven=42 Valid
255-mastaP Valid
Password1 Invalid – the word ‘password’ may not appear
forgetmenot7 Invalid – no capitalized letters
Pass1 Invalid – too short
11/15/1973 Invalid – no letters
SpringTime Invalid – no numbers

Write down your new password. Remember to indicate which letter(s) are upper case and which are lower case. Write down your security question and answer.

If you are still having problems logging in, contact the system administrator at your dealership or SupportLine.

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